Frequently Asked Questions
Everything you need to know before and after purchasing. If you can't find the answer, contact us: we are here to help.
📦 Shipping and delivery
Yes, we ship all over Italy via traceable express courier. You will receive the link to track the package as soon as it is in transit.
On average, between 2 and 4 working days from order confirmation, except remote areas or holidays.
We currently only ship to Italy. For international requests you can contact us and we will evaluate a customized solution.
You will receive an automatic email with the tracking link as soon as the package is entrusted to the courier.
🍷 Products and quality
Not certified, but we adopt sustainable, low-impact practices and with maximum attention to the quality of the raw material.
In temperature-controlled cellars, to guarantee the stability and original quality of the wine or EVO oil.
It is partially filtered , to preserve aroma and clarity, avoiding excess natural sediment.
Wine: follow the instructions on the label or contact us for personalized advice. Oil: best consumed within 12 months of opening.
💬 Support and orders
You can write to info@villatorrigiani.com or call us at +39 335 8068690. We are available from Monday to Friday, 9am–6pm.
Yes, within a few hours of confirmation. We recommend that you contact us as soon as possible to check if it is still editable.
Contact us within 48 hours with photos of the product and package. We will proceed with a replacement or refund .
Sure. Just send us your tax information via email immediately after purchase.
Didn't find what you were looking for?
Write to us: our team will be happy to answer any questions. Visit the Contact section or write to info@villatorrigiani.com .